To cause all support services to be satisfied accurately, completely, and in a timely manner.

To treat the division staff as our customer and in a manner which suggests we believe our continued existence is dependent upon our ability to satisfy their needs.

To satisfy all services in a manner which is cost-effective and in compliance with regulatory concerns.

*This charter is a measure of performance for all group members.

Darlene Hickman
Oak Ridge National Laboratory
P.O. Box 2008
4508, 106A
Oak Ridge, TN 37831-6078
(865) 574-4365
hickmanbd@ornl.gov

Task Leader

• Backup for all A&ES services
• Precious Metals Coordinator
• Approving Manager for credit card activity
• Vehicle Coordinator

Sharon Ramsey
Oak Ridge National Laboratory
P.O. Box 2008
4508, 106
Oak Ridge, TN 37831-6078
(865) 241-0057
ramseysa@ornl.gov

Procurement

• AVID Plus, SAP, and Stores procurements
• Shipping Orders
• Conference room scheduling and maintenance
• Administrative support for credit card activity

Procurement

• Credit card purchases
• Backup for all other procurement activity
• Telecommunications Coordinator, e.g., telephones, pagers, cell phones, etc.
• Backup for conference room scheduling and maintenance
• Backup for vehicle activity

Karl Thatcher*
Oak Ridge National Laboratory
P.O. Box 2008
4508, 106C
Oak Ridge, TN 37831-6078
(865) 274-4367
Mobile Phone: 865-719-6135
thatcherk@ornl.gov

• Special Fabrication
  *on assignment from Fabrication Division

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